Who we are
If you cannot, or will not, provide us with the personal information we reasonably require, we may be unable to provide you with the information, goods or services you have requested.
“Personal Data” is information or pieces of information that could allow you to be identified, such as for example:
- Name and contact details (e.g. postal and email address, telephone number)
- Profile information (e.g. user name, profile picture or social media account ID)
- Country of residence
- Birth date
- Technical information, e.g. screen name, IP address, browser and device data, information collected through cookies, pixel tags and other technologies, server log file data, app usage data and location data
- Preferences (e.g. shopping and browsing habits)
- Credit and debit card number
How do we collect Personal Data?
We collect Personal Data in a variety of ways:
- Directly from you: Information is collected directly from you, either by you providing the information directly to us or you acting in a manner that provides us with the information, for example:
- Online: We collect your Personal Data through EF Pro Cycling Products, for example when you sign up for a newsletter, contact us or communicate with us via our social media platforms. We also collect Personal Data:
- Through your use of a mobile application.When you download and use one of our mobile applications, and to the extent allowed by your privacy settings in the application, we track and collect mobile application usage data, such as the date and time the mobile application on your device accessed our servers and what information and files have been downloaded to the mobile application based on your device number.
- Through your device.Provided that you have enabled that function on your device, we collect the physical location of it to provide you with personalized location-based services and content. Read more about such services under “How do we use Personal Data?”
- Through links.We track and collect information about how users interact with links across products and services, including through email and links made available through third party services.
- Through browsing our sites.We may also collect information about your use of our services through your browser to trace activity on our sites, such as your IP address, Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, time of visit, page(s) visited.”
How do we use Personal Data?
- Your Personal Data will be processed by EF Pro Cycling for the purposes of providing you with information you request, keeping you informed about team updates, and providing you with opportunities we think you might be interested in.
- We may also use Personal Data:
- For statistical purposes, calculating usage levels, and helping diagnose server problems with EF Pro Cycling products as well as to ensure that the website functions properly.
- To allow you to contact and be contacted by other users through EF Pro Cycling Products.
- To allow you to participate on message boards, chat, profile pages and blogs and use other services enabling you to post information and materials.
- To analyze and improve our offers by identifying usage trends, determining the effectiveness of our promotional campaigns and tailoring the EF Pro Cyclingexperience and content based on your past activities with EF Pro Cycling Products.
- To provide you with personalized location-based services and content through the use of your device’s physical location.
- To market our products and services, including special promotions based on your interests, for example through email marketing solutions such as Salesforce Marketing Cloud’s management software which maintains mailing lists and schedules and modifies email messages based on what recipients read, click-on or forward. All such email communication will include a clear unsubscribe link.
How do we share Personal Data?
- We share your Personal Data with our corporate affiliates, business partners and service providers both within and outside the U.S. and Canada:
- Our corporate affiliates are, for example, another EF company that promotes EF Pro Cycling Products.
- Business partners are, for example, sponsors or other business partners who promote EF Pro Cycling Products.
- Service providers, such as providers of IT systems, for example for managing customer relations or payments; or providers of software and services for digital marketing automation and analytics.
- We have put appropriate safeguards in place for transfers of your Personal Data outside the U.S. or Canada, including the standard data protection clauses adopted by the European Commission for any transfers of Personal Data to the EEA/Switzerland, available at http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32004D0915and http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32010D0087.
- We also share Personal Data as we believe to be necessary: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions or a contract; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We use appropriate organizational, technical and administrative measures to keep the Personal Data under our control accurate and up-to-date, as well as to protect the Personal Data against unauthorized or unlawful processing and the accidental loss, destruction or damage of the Personal Data.
UNSUBSCRIBE FROM EMAIL MARKETING
To respect the privacy of our users, you may choose not to receive commercial emails from us by following the unsubscribe instructions contained in the commercial emails we send you. Please note that even if you unsubscribe from commercial email messages, we may still email you regarding your account and your transactions.
THIRD PARTY SITES
IF YOU ARE UNDER THE AGE OF 13
If you are under the age of 13, you should review this text together with your parent or guardian to make sure you both understand it. We are not responsible for checking your age but sometimes we still do verification checks. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us. If we learn that you are under the age of 13 and that we have collected information about you without consent from your parent or guardian, we will delete the information as soon as possible and you will not be able to use EF Pro Cycling Products.
SPECIAL NOTICE TO CALIFORNIA RESIDENTS
Under California Civil Code Section 1798.83, California residents have the right to request and receive from us, once per year and free of charge, information about the personal information we have disclosed (if any) to third parties for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to firstname.lastname@example.org including the phrase “California Privacy Request” in the subject line, and provide us with your name, postal address and email address.